Tibesystems, Lda is committed to ensuring the accessibility of its website to all users, including people with disabilities, in accordance with applicable legislation, namely Decree-Law No. 83/2018 of October 19, which transposes Directive (EU) 2016/2102 on the accessibility of websites and mobile applications.

1. Commitment to Accessibility

Tibesystems, Lda seeks to ensure that its website is:

• Perceivable
• Operable
• Understandable
• Robust

in accordance with the principles of the Web Content Accessibility Guidelines (WCAG), currently in version 2.1.

2. Conformance Status

The Tibesystems, Lda website is partially compliant with WCAG 2.1 level AA, due to some limitations that are being progressively addressed.

3. Implemented Measures

To promote accessibility, the following measures have been adopted:

• Clear and consistent navigation structure
• Use of alternative texts in images (where applicable)
• Adequate contrast between text and background
• Compatibility with assistive technologies (e.g.: screen readers)
• Keyboard navigation support

4. Non-Accessible Content

Some content may not yet fully meet accessibility requirements, namely:

• Multimedia content without captions or alternative description
• Visual elements that may require contrast improvements
• Third-party components that do not guarantee full compliance

Tibesystems, Lda is continuously working to improve these aspects.

5. Contact and Feedback

If you encounter difficulties accessing content or features of the website, you may contact us at:

• Request information in an accessible format
• Report accessibility issues

Email: geral@vihupole.pt

6. Complaints Procedure

Should you not receive a satisfactory response, you may lodge a complaint with the competent authorities, namely the National Institute for Rehabilitation (INR, I.P.).

7. Continuous Improvement

Tibesystems, Lda commits to regularly reviewing the website, implementing improvements that promote an inclusive experience for all users.

Last updated: 20/03/2026