This Privacy Policy describes how Tibesystems, Lda processes users’ personal data, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and other applicable national legislation.

1. Identification of the Data Controller

The entity responsible for processing personal data is: Tibesystems, Lda 507087135 Rua Alão de Morais, Nº 356, 4º Esqº 3700-403 Arrifana Vfr Email: geral@vihupole.pt

2. Personal Data Collected

Tibesystems, Ltd. may collect and process the following personal data:

• Identification data (name)
• Contact details (email, phone number)
• Data voluntarily provided through forms
• Browsing data (IP address, cookies, analytical data)

3. Purposes of Processing

Personal data is processed for the following purposes:

• Management of contact requests and support
• Provision of information about services
• Management of commercial and pre-contractual relationships
• Sending of marketing communications (where consent has been given)
• Website improvement and statistical analysis
• Compliance with legal obligations

4. Legal Basis

The processing of personal data is based on the following legal grounds:

• Consent of the data subject
• Performance of a contract or pre-contractual steps
• Compliance with legal obligations
• Legitimate interest of Tibesystems, Lda, namely in improving its services, provided that the fundamental rights and freedoms of the data subject do not prevail

5. Data Retention

Personal data will be retained only for the period necessary to fulfill the purposes for which it was collected, or for the legally required retention periods.

6. Data Recipients

Personal data may be disclosed to third parties when necessary for:

• Provision of services (e.g., email marketing platforms, hosting, analytics)
• Compliance with legal obligations

Where applicable, Tibesystems, Lda ensures that such third parties comply with the GDPR.

7. International Data Transfers

If data is transferred outside the European Economic Area (EEA), Tibesystems, Lda will ensure that such transfer is carried out based on appropriate safeguards, namely standard contractual clauses approved by the European Commission.

8. Rights of Data Subjects

Under applicable legislation, the data subject has the right to:

• Access to their personal data
• Rectification of inaccurate or incomplete data
• Erasure of data (“right to be forgotten”)
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent at any time, without affecting the lawfulness of processing carried out based on previously given consent

To exercise your rights, you should contact: Email: geral@vihupole.pt The data subject also has the right to lodge a complaint with the competent supervisory authority, in Portugal the National Data Protection Commission (CNPD).

9. Data Security

Tibesystems, Lda implements appropriate technical and organizational measures to protect personal data against destruction, loss, alteration, disclosure, or unauthorized access.

10. Cookies

The website uses cookies to improve the user experience and collect statistical data. Users can manage or withdraw consent for cookies through their browser settings or via cookie management tools available on the website.

11. Changes to the Privacy Policy

Tibesystems, Lda reserves the right to update this Privacy Policy at any time. Any changes will be duly published on the website. Last updated: 20/03/2026